CRM System

What’s a CRM System? Ever wished your sales, marketing, and customer service teams were on the same page? 👀 CRM (Customer Relationship Management) makes that happen!
It stores customer info in one place so everyone can see it—no more chasing emails or sticky notes.

🧰 Types of CRM

1. Collaborative CRM
✅ Teams share customer data
✅ No repeated info
✅ Smooth experience for customers

2. Operational CRM
⚙️ Automates tasks (emails, follow-ups, support)
⚙️ Manages full customer journey

3. Analytical CRM
📊 Uses data to find what’s working
📊 Helps you improve sales, support & retention

💡 How Can You Use a CRM?

With the right CRM, you can:

🔁 Send follow-up reminders
📬 Run email campaigns
🎯 Create targeted offers
📝 Collect feedback
🛍️ Use purchase history for loyalty rewards

✅ Final Quick Tip

Think of CRM as your customer memory. It helps you build better relationships, make smarter decisions, and work as one team.